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Frequently Asked Questions


Can I get a copy of my student's grades, schedule, transcript, or access financial information?
When does my student register for classes?
How do I get an enrollment verification for insurance purposes?
When are student account balances due?
What is the refund policy if my student withdraws from college or drops a class?
When can my student pick up his/her work-study check?
When is tax information regarding tuition payments made for taxes?
How many credits does my student need to take to be full-time?
How does my student figure his or her GPA?
What are the admission requirements for selected majors?
What if my student is undecided for his or her major?
What if my student is struggling with using the campus technology?
What can I do if I feel my student needs personal support?
How can I keep up with what's happening at MMC?
Who should I call for help?
What if my student is struggling academically?
How can I order MMC spirit wear for my student?
Where should we send mail to our student?

Can I get a copy of my student's grades, schedule, transcript, or access financial information?
The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. Students must complete a disclosure form (this form is under the Registrar page) to allow us to release educational information to a third party or parent. The form may be obtained in the Registrar's Office or the Admissions Office.

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When does my student register for classes?
The Registrar's Office holds a registration week in November for Spring courses and in April for Fall courses. For specific dates, see the academic calendar and the course catalog.

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How do I get an enrollment verification for insurance purposes?
You may contact the Registrar's Office at (605) 668-1515 or email us at mmc.registrar@mtmc.edu. We need the student's legal name and the address where you would like us to send the information.

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When are student account balances due?
If financial aid covers a portion of the balance, students are responsible for paying the remaining difference by the end of the first week of classes. We offer a variety of payment options. You can pay your student's balance online. If the balance cannot be paid in full, payment plans are available with a minimal 1% interest rate per month on the outstanding balance.

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What is the refund policy if my student withdraws from college or drops a class?
The tuition refund policy is as follows: 100% tuition refund for classes dropped within the first week of classes; 60% tuition refund for classes dropped within the second week of classes. No refunds will be made for courses dropped after the second week of classes. Fees are nonrefundable once classes start. Please note that when a student withdraws from college or drops a class, it may affect financial aid. Any Federal funds returned will be charged against the student's account and may create a balance due.

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When can my student pick up his/her work-study check?
Work-study checks are issued the fifth business day of each month. They can be picked up at the Business Office (Bede 211). A photo ID is required. Work study checks can not be automatically applied to a student's account. The student must first pick up the check and then endorse the check before it may be applied to a student account.

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When is tax information regarding tuition payments made for taxes?
Tax information for the Hope Scholarship and Lifetime Learning Credit will be mailed to the student by January 31. Information will include a 1098T tax form and a student transaction statement. Parents may request copies of this information with written consent from the student or if the student has signed a FERPA form granting the parent access to the student's financial information.

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How many credits does my student need to take to be full-time?
A full-time undergraduate student is defined as one who carries 12 to 18 semester hours. Coursework above 18 semester hours requires the prior approval of the Academic Dean and is subject to additional tuition. Exceptions to overload charges include credits from honors courses, chorus, band, varsity sports, chamber choir, and theatre practicum. An average course load is 16 credits per semester; if a student maintains 16 credits a semester they have a higher chance of graduating in 4 years.

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How does my student figure his or her GPA?
The total quality points earned is divided by the total hours attempted. This is a good tool for students to use throughout the semester so they know where their grade point average stands.

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What are the admission requirements for selected majors?
Each academic major has different admission requirements and all requirements are outlined in the college catalog. Students need to be aware of these requirements because admission to the college in general does not guarantee admission to an academic program.

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What if my student is undecided for his or her major?
Mount Marty College offers career counseling and guidance in the Career Services Office. The office provides assessment, interest inventory, career information and resources, graduate school information, career fairs, presentations, resume assistance and mock interviews. A career exploration class is offered as well. Freshman advisors are also trained in assisting your student through career exploration.

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What if my student is struggling with using the campus technology?
You can have your son or daughter contact the Helpdesk. The Helpdesk and computing services offers technical support for your student's laptop and software programs. The Helpdesk also has a laptop loaner program if the laptop needs to be prepared.

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What can I do if I feel my student needs personal support?
If you find yourself worried about your child's moods or behaviors, your suggestion to consider seeking counseling can be very influential. We encourage parents to speak openly with their children about their concerns, at which time you can suggest that he or she contact the campus counselor in the counseling center. We are also available for consultation to parents by phone at (605) 668-1518.

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How can I keep up with what's happening at MMC?
Be sure to visit the MMC website frequently as the website is always updated with news and events. You will also receive a quarterly newsletter for parents which will keep you updated about MMC. You can also attend Family Weekend which is held in the fall. Be sure to visit periodically and attend campus events. The student newspaper, The Moderator Online. With coverage of campus events, insider stories on people and programs, the latest in athletics, and student opinion, it is a excellent way to stay connected to your student at MMC.

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Who should I call for help?
You can contact the main campus switchboard at (605) 668-1011 during business offices and the operator will connect you to the appropriate individual to assist you. If you need assistance with aspect to student life you can contact the Office of Student Affairs at (605) 668-1541. If you would like to contact a faculty or staff directly you can utilize the faculty and staff directory.

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What if my student is struggling academically?
There is academic help available to students. The first step may be for the student to visit with the faculty member to learn what he or she can do to improve academically. The other resource for academic support is the Center for Academic Excellence. The center is dedicated to helping MMC students achieve academic success by providing individual peer tutoring, writing assistance, and study skills instruction.

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How can I order MMC spirit wear for my student?
You can order MMC spirit wear at our online bookstore.

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Where should we send mail to our student?
Mail is delivered to student mailboxes once a day. All mail should be addressed to the students MMC Box. The full mailing address is Mount Marty College, MMC Box Number, 1105 W. 8th Street, Yankton, SD 57078.

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